About
Convrs is an omnichannel messaging platform for marketing, sales, and customer service. The platform lets businesses offer multiple contact options on websites and connect with customers via messaging apps, web chat, and SMS, and supports proactive outreach. Convrs includes multilingual support with agents able to send and receive translated messages, and provides chatbots built to business requirements. The platform offers Single Sign-On via Google or Okta and an API for integration with CRM systems. A centralized omnichannel inbox enables assignment, transfer, and supervision of conversations; managers can retrieve conversation transcripts and access documented chat histories. Dashboard insights and reports help monitor agent and team performance. Conversations are consolidated and logged to support supervision and compliance monitoring.
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