About
Threads Intelligent Message Hub is a cloud-based shared inbox and message hub that captures, transcribes, and organizes company emails and phone call recordings into a single searchable workspace. The product unifies emails, call recordings and transcripts to enable search and sharing across teams, and offers AI-powered insights and analytics on inbox performance. Threads positions the hub for two core use cases: transcribing/searching business phone calls and emails, and organizing/transferring communications into a CRM. The service is billed as one monthly cost for a team with tiered pricing by volume of calls and emails, and offers a 14 day free trial. Contact details and UK office address are published on the site.
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